Shipping & Returns

SHIPPING

Orders are carefully packed and shipped from Ojai, California. Please allow 2–4 business days for your order to be processed before shipping.

Once your order has shipped, you’ll receive an email with tracking information.

RETURNS & EXCHANGES

We hope you love your Aurelia piece. If you’re not completely satisfied with your purchase, please contact us within 14 days of delivery to request a return or exchange.

Items must be unworn, unused, and returned in their original packaging. Customers are responsible for return shipping costs unless an item arrives damaged or incorrect.

Original shipping charges are non-refundable.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible with your order number and photos so we can make it right.

QUESTIONS?

For questions about an order, return, or exchange, please contact us here.